What the platform processes
We process account details, program enrolments, interview stations, typed responses, recordings and transcripts you submit, AI-generated feedback, usage records, and candidate documents you choose to upload. Payment details are handled by the configured billing provider; the platform stores customer and subscription identifiers rather than full card details.
Why AI processing occurs
Responses and optional documents are sent to configured AI service providers to transcribe, simulate an examiner, generate program-specific practice, and produce structured feedback. Commercial enrolment records separate consent for the privacy notice, AI processing, recording processing, and candidate-document processing.
Email we send you
We send account and service email — sign-in and verification, billing receipts and renewal notices, and replies to messages you send us. These are transactional: they relate to an account you hold or a message you sent, and we do not sell, rent or share your address with anyone for their own marketing. Any optional study reminders or product updates are opt-in, and every one of them carries an unsubscribe link that takes effect immediately. Addresses that bounce or that mark a message as spam are suppressed automatically and are not sent to again.
Retention
Your plan states its recording and candidate-document retention window. Current plans use 30 days for trial artefacts and 90 days for individual subscription artefacts. Attempt records and feedback are retained until you delete them or request account deletion. Data-export files are retained for seven days. Operational and billing records may be retained where needed for security, dispute handling and legal obligations.
Your controls
The Account page lets you review or change processing choices, export structured account data, and schedule deletion. Revoking a processing choice blocks related new commercial AI operations. Account deletion has a seven-day recovery period and removes user content, storage objects, local subscription projections and the Firebase Authentication account.
Important limits
AI feedback can be incomplete or wrong and is preparation support, not professional, medical, legal or employment advice. Do not upload patient-identifying or other third-party confidential information unless you are authorised to do so.
Getting in touch
Questions about this notice, or a request about your data, go to info@mysummaries.app or through the contact form.